How do I receive a 45 adapter if it wasn't in the box?
Call Crosley Radio at 1-866-CROSLEY for assistance.
When playing the record, can the lid be closed?
Yes, the record will still play with the lid closed.
What is the screw next to the turntable?
The Turntable Suspension Screw. For transportation, it locks the turntable down. For use, it allows the turntable to sit on its suspension.
Why can't I find the power supply?
The power supply is located in the Styrofoam packing material.
Can you burn CD's from the record player, radio and cassette?
CD Recorder's allow you to record (or burn) from the record payer or the cassette player onto a blank compact disc. Due to piracy and copyright laws, CD Recorder's do not support recording from the radio.
What is the difference between a 78 RPM and a 33 1/3 RPM Record?
The 78 record turns at a faster speed than the 33 1/3 record. RPM = Rotates Per Minute.
How do I receive a product manual if it was not in the box?
Manuals are available for download at www.crosleyradio.com. If a manual is not available online, contact Crosley Radio at 1-866-CROSLEY for assistance.
Where is the product warranty information?
The product warranty information is located on the back page of the instruction manual.
Can I convert my current turntable into a Stack-O-Matic?
No, the Stack-O-Matic feature is not a function that can be added.
Do all Crosley turntables pay 7, 10 and 12 inch records?
Yes, all Crosley turntables play all 3 speeds - 7, 10 & 12 inch records.
Why is the rubber band stuck or sticking out under the turntable?
Please contact Crosley Radio at 1-866-CROSLEY for assistance.
Do all turntables come with headphone jacks/or exterior speaker outlets?
No, the features vary by model. Please refer to the website at www.crosleyradio.com or the product manual to gain additional information on specifications.
If a part breaks, can it be reasonably replaced after the warranty expires?
Yes. Please contact Crosley Radio at 1-866-CROSLEY for assistance on replacement parts.
Where are Crosley Radio products manufactured?
Crosley Radio products are manufactured in China.
How do I receive a 45 rpm adapter if it wasn't included with my turntable?
Please contact Crosley Radio at 1-866-CROSLEY for assistance.
I cannot install the Audacity software?
Visit http://audacity.sourceforge.net. The software is available for download from this site.
I cannot find the USB codec under audio preferences?
Close out of Audacity, make sure the unit is powered on and put the USB cable in another port. Now re-open Audacity and try again.
I have questions regarding the Audacity software?
Please visit http://audacity.sourceforge.net/about/. This site will have troubleshooting tips and additional information about the Audacity software.
I am not getting any sound from my speakers?
Please call Crosley Radio at 1-866-CROSLEY for assistance.
I am having issues loading the Audacity software onto my Mac?
The CD only includes software for OS X (Power PC based) Macs. If you have OS X, load the CD > browse to the MacUsers folder and double click the MacOSX_PPC_1_2_5.dmg, follow the screen instructions to complete installation. If the MacOS is an older version or if it's an Intel Based Mac, click the following link to download the appropriate version: http://audactiy.sourceforege.net/download/ (Complete tutorials are also found on this site).
Is there a separate disc for Vista users?
Unfortunately, there is not a separate or special Audacity download for Windows Vista. You simply install from the normal Audacity Windows installer available from the Audacity downloads page. **Note that if you are installing the latest Beta version of Audactiy, you need the Unicode version of Audacity marked as *Windows 2000/XP/Vista*. Please click the following link to access additional information for use of the Audacity software on systems with Windows Vista - http://audacityteam.org/wiki/index.php?title=Windows_Vista_OS
If my turntable is not turning, how do I get it to turn?
Make sure the power is turned on and the unit's function selection is set on PHONO and then gently move the tone arm to the right until you hear a "click". Remove any cassettes that might be in the cassette player. Lift the tone arm and carry it over to the beginning of the record.
Why will my tone arm not return?
The tone arm will need to be reset. Lift the tone arm and return it to its rest, then lift the tone arm and carry it over to the spindle. Allow the tone arm to auto return from your hand. This should reset the tone arm. If this doesn't resolve the issue, you will need to return the unit to the retailer of purchase or send it to Crosley Radio.
Why does the record start in the wrong spot?
Make sure you have the correct size of 7, 10, or 12 selected for your speed.
The record is playing, but I get no sound.
Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the plastic needle was not removed when the protective cover was taken off. Adjust the volume to a higher level.
Why does the needle slide across the record?
Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the red or white plastic needle was not removed when the protective cover was taken off.
I lost my power adapter, what is the correct voltage?
12v .5 amps or 12volts 500 milli amps
Why does the turntable turn too slow or too fast?
Make sure you have the correct speed selected for the record you are playing. If this doesn't resolve the issue, you will need to return the unit to the retailer of purchase or contact Crosley Radio at 1-866-CROSLEY for assistance.
It sounds like only one speaker is working. How do I make them both work?
Call Crosley Radio at 1-866-CROSLEY for assistance.
Why won't the plug fit into my wall?
Make sure the plug safety cover is removed. Crosley units use a standard Polarized safety plug that has one blade wider than the other. If your outlet does not take this type of plug, you may need to look into a possible converter or contact Crosley Radio at 1-866-CROSLEY for assistance.
The tone arm seems stuck, how do I get it to move?
Call Crosley Radio at 1-866-CROSLEY for assistance.
Why do I hear a buzzing/humming sound on the CD's that have been recorded from my unit?
Before recording, make sure your record is completely clean and free of dust. Dirt and dust can cause inaudible sounds to become audible during recording.
Why does my unit say FORBID or FAIL when I'm trying to Finalize my recorded CD?
Please be advised the typical blank CD disc has between 75-80 min of recording space. If you exceed the available space on the disc, the unit will stop and finalize itself. If this occurs, then you will receive the FAIL/FORBID message. You can verify if the disc has been finalized by removing the disc from the CD recorder and by playing it another CD player. If the disc plays back in the new test CD player, then the unit has been finalized. If this doesn't resolve the issue, please Call Crosley Radio at 1-866-CROSLEY for assistance.
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