KETTLE CLASSIC / CR62

KETTLE CLASSIC

MANUAL

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Warranty Info

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Frequently Asked Questions

Does this item have speaker phone?

No, this is a very basic landline phone.

What is the middle button on the phone for?

The middle button is the flash and redial function. Pressing the bottom of the button will use the redial function while the top of the button will do the flash function.

Can I get a shorter/longer cord for my phone?

No, most of our phones have cords that are integrated into the handset and cannot be substituted.

Can I use this phone to buzz people into my building?

This is a basic landline phone with no extra features. If that's what your building uses, then it will likely work. However, we cannot guarantee it will work as it is not intended to be used with those features.

Can this be hooked up to a voicemail?

This is a basic landline phone with no extra features. If that's what your messaging device uses, then it will likely work. However, we cannot guarantee it will work as it is not intended to be used with those features.

Can this connect to a cellphone?

No, this is a very basic landline phone.

Do any of your phones have a memory feature?

No, this is a very basic landline phone.

Do your phones come with the cords?

Yes, all pieces to the phone are included.

Do your phones work outside the US?

Our phones will work in the US and Canada only.

Does this phone have caller ID?

No, this is a very basic landline phone.

How long are the phone cords?

Our telephone cords are approximately six feet long, coiled. If uncoiled, they can reach up to fourteen feet.

I am missing a button. One of my buttons has duplicate information.

Please contact us at 1-866-CROSLEY or click here to submit support request for assistance.

Why do all of the phones in my house disconnect when I hook up the Crosley phone?

Please contact us at 1-866-CROSLEY or click here to submit support request for assistance.

Why will my phone not disconnect?

Make sure the phone is hanging up properly. Check the phone on a different phone outlet. If problem persists, please contact us at 1-866-CROSLEY or click here to submit support request.

I do not like the item that I purchased. Can I get a refund from you or exchange it for a different model?

Crosley can only refund items purchased directly through us within the last 30 days. All parts and accessories sales are final and cannot be returned. We can not exchange an item for a different model. Please contact us at 1-866-CROSLEY or click here to submit support request for information on our refund process. If this was purchased through a different retailer, please utilize that retailers return policy.

If my phone does not ring, how can I get it to?

Make sure the ringer on/off switch is turned on. If problem persists, please contact us at 1-866-CROSLEY or click here to submit support request.

Is the phone VoIP compatible?

It depends on your VoIP connection as this is a basic landline phone with no software.

My unit arrived damaged, what should I do?

Crosley can only issue full replacements on damaged items purchased directly through us. If this was purchased through a different retailer, please utilize that retailers return policy. If you are no longer within the retailers return period or this was purchased directly from Crosley, please contact us at 1-866-CROSLEY or click here to submit support request.

The phone rings, but I cannot talk. I can hear them but they cannot hear me.

Check the volume. Try connecting a different handset to the phone. If that doesn't work, please contact us at 1-866-CROSLEY or click here to submit support request.

Where are Crosley Radio products manufactured?

This radio product is manufactured in China.

Why do I have static and how can I get rid of it?

Check the phone on another phone outlet. Try connecting a different handset to the phone. If that doesn't work, please contact us at 1-866-CROSLEY or click here to submit support request.

Why do I hear echoing when I'm talking on the phone?

Turn the volume to low. Check the phone on another wall jack. Try a different phone on that wall jack. If that doesn't fix the problem, please contact us at 1-866-CROSLEY or click here to submit support request.

Why do I not have a dial tone and how do I get one?

Check the phone on another wall jack. Try connecting a different handset to the phone. If that doesn't work, please contact us at 1-866-CROSLEY or click here to submit support request.

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