C10 / C10A

C10

MANUAL

Download

Warranty Info

Download

Frequently Asked Questions

How do I set up my new unit?

The initial set up instructions are available in your manual. If you need additional assistance, please contact us at 1-866-CROSLEY or click here to submit support request.

What is the ground wire used for?

The ground wire helps with interference and static, especially when used on the Phono Output setting.

Where are Crosley Radio products manufactured?

This radio product is manufactured in Czech Republic (Europe).

Why does the needle slide across the record?

Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the red or white plastic needle was not removed when the protective cover was taken off. If this doesn't help, please contact us at 1-866-CROSLEY or click here to submit support request.

I do not like the item that I purchased. Can I get a refund from you or exchange it for a different model?

Crosley can only refund items purchased directly through us within the last 30 days. All parts and accessories sales are final and cannot be returned. We can not exchange an item for a different model. Please contact us at 1-866-CROSLEY or click here to submit support request for information on our refund process. If this was purchased through a different retailer, please utilize that retailers return policy.

I have a broken or missing part, who should I contact?

Please contact us at 1-866-CROSLEY or click here to submit support request for assistance.

My unit arrived damaged, what should I do?

Crosley can only issue full replacements on damaged items purchased directly through us. If this was purchased through a different retailer, please utilize that retailers return policy. If you are no longer within the retailers return period or this was purchased directly from Crosley, please contact us at 1-866-CROSLEY or click here to submit support request.

I lost a part for my unit, what do I do now?

Please contact us at 1-866-CROSLEY or click here to submit support request for assistance.

Can I connect third party external speakers to this unit?

This turntable can be hooked up to external speakers with the RCA jacks on the back. This is a Phono Output only unit, you will need to be connected first to a phono pre-amp or the phono input of the stereo system. If your receiver has a “Phono input” it will connect to Phono output.

Can I play a record with the lid closed?

Yes. It will not affect playback.

The record is playing, but I get no sound.

Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the plastic needle was not removed when the protective cover was taken off. Adjust the volume to a higher level. Make sure a phono pre-amp is connected and your speakers are hooked up properly. If this doesn't help, please contact us at 1-866-CROSLEY or click here to submit support request.

The tone arm seems stuck, how do I get it to move?

Make sure that the tone arm clip is undone. Make sure the twisty tie that comes on it has been removed. If you still have problems, please contact us at 1-866-CROSLEY or click here to submit support request.

Why does the turntable turn too slow or too fast?

Make sure you have the belt on the correct pulley slot (the top one with smaller diameter is for 33’s and the bottom one with larger diameter is for 45’s) for the record you are playing. Keep in mind, some new 33 sized records play at the 45 speed. Check the belt and ensure belt is centered not too high or too low and fits snug. If this does not help, please contact us at 1-866-CROSLEY or click here to submit support request.

Why is my turntable spinning backwards?

If you have recently purchased a replacement power adaptor from a third party, it could have the wrong polarity for your turntable. If you are using the power adaptor the unit came with, it may need to be replaced. Please contact us at 1-866-CROSLEY or click here to submit support request.

What headshell mount or cartridge can I buy to replace current one attached?

We can’t recommend a specific headshell mount or cartridge combination, as that depends on both your budget and music preference. The cartridges mounted on each headshell are equally varied as well, and will require you to adjust your tonearm settings for tracking and weight.

What is the Ortofon model number for the NP-8 needle?

The Ortofon model number is "Ortofon 5E".

The attraction is only natural.