Advance / CR6009A

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Manual

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Warranty Info

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Frequently Asked Questions

Why will my tone arm not return?

The tone arm will need to be reset. Lift the tone arm and return it to its rest, then lift the tone arm and carry it over to the spindle. Allow the tone arm to auto return from your hand. If it does not auto return, spin the platter 20-30 times clockwise. This should reset the tone arm. If the tone arm is still not working correctly, please contact Crosley Technical Support at 1-800-926-7801.

Why does the record start in the wrong spot?

Make sure you have the correct size of 7, 10, or 12 selected for your speed.

The record is playing, but I get no sound.

Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the plastic needle was not removed when the protective cover was taken off. Adjust the volume to a higher level.

Why does the needle slide across the record?

Make sure to remove the white protective needle cover from the end of the tone arm. Make sure the red or white plastic needle was not removed when the protective cover was taken off.

Why does the turntable turn too slow or too fast?

Make sure you have the correct speed selected for the record you are playing. If this doesn't resolve the issue, you will need to return the unit to the retailer of purchase or contact Crosley Radio at 1-800-926-7801 for assistance.

It sounds like only one speaker is working. How do I make them both work?

Call Crosley Radio at 1-800-926-7801 for assistance.

Why won't the plug fit into my wall?

Make sure the plug safety cover is removed. Crosley units use a standard Polarized safety plug that has one blade wider than the other. If your outlet does not take this type of plug, you may need to look into a possible converter or contact Crosley Radio at 1-800-926-7801 for assistance.

The tone arm seems stuck, how do I get it to move?

Try resetting the tone arm by spinning the platter 20-30 times clockwise. If this does not free up the tone arm, call Crosley Radio at 1-800-926-7801 for assistance.

What is the difference between a 78 RPM and a 33 1/3 RPM Record?

The 78 record turns at a faster speed than the 33 1/3 record. RPM = Rotates Per Minute

How do I receive a product manual if it was not in the box?

Manuals are available for download at www.crosleyradio.com. If a manual is not available online, contact Crosley at 1-800-926-7801

Where is the warranty information?

The warranty information is located on the back page of the instruction manual.

Why is the rubberband stuck or sticking out under the turntable?

Try reinstalling the turntable drive belt. If this doesn't work, then contact Crosley at 1-800-926-7801.

How do I receive a 45 adapter if it wasn't in the box?

Call Crosley Radio at 1-800-926-7801 for assistance.

What is the screw next to the turntable?

The Turntable Suspension Screw. For transportation, it locks the turntable down. For use, it allows the turntable to sit on its suspension.

I am not getting any sound from my speakers?

Please call Crosley Radio at 1-800-926-7801 for assistance.

Do all Crosley turntables pay 7, 10 and 12 inch records?

Yes, all Crosley turntables play all 3 speeds - 7, 10 & 12 inch records.

Do all turntables come with headphone jacks/or exterior speaker outlets?

No, the features vary by model. Please refer to the website at www.crosleyradio.com or the product manual to gain additional information on specifications.

If a part breaks, can it be reasonably replaced after the warranty expires?

Yes. Please contact Crosley Radio at 1-866-CROSLEY for assistance on replacement parts.

Where are Crosley Radio products manufactured?

Crosley Radio products are manufactured in China.

How do I receive a 45 rpm adapter if it wasn't included with my turntable?

Please contact Crosley Radio at 1-866-CROSLEY for assistance.

If my turntable is not turning, how do I get it to turn?

Make sure the power is turned on and the unit's function selection is set on PHONO. Remove any cassettes that might be in the cassette player. Lift the tone arm and carry it over to the beginning of the record. If it is not spinning, try unplugging the power from the wall and letting the system sit for 15-20 minutes. If the turntable is still not spinning, please check to see that the belt is still attached. Watch the video on our website at http://crosleyradio.com/support on how to replace the turntable belt. If the turntable is still not spinning, contact our technical support department at 1-800-926-7801.

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